Delivery

EdAlive recommends the following delivery options. For further information, please contact us.

Australian Orders

• Cost to customer: $10.00 (AUD)
• Method: Australia Post
• Delivery Time: 5-7 days from receipt of your order

Rest of the World

• Cost to customer: $10.00 (AUD)
• Method: Air Mail
• Delivery Time: generally 12-14 days after receipt of order (however, may take from 5 days to 4 weeks)

For Air Mail details check Australia Post – enter your country and refer to the details for Air Mail.

Optional Courier Delivery (where available):

• Cost to customer: AUD $15
• Method: EMS International Courier Service
• Delivery Time: 4-7 days after receipt of the order

EMS delivers to over 170 countries. This service offers 2-5 business days delivery time depending on destination. Find EMS Courier details at Australia Post – check this link to ensure that the EMS service is available in your country or an area within your country.

If you are using the EMS courier service, you must ensure your contact phone number is correct. This will allow the couriers to contact you if they have any difficulty delivering your package.

Import duties and taxes

Some countries may impose duty or taxes on imported goods. All duties and taxes levied by your country are payable by you. Please ask your customs department for rates and limits before you place an order. This will avoid incurring any unexpected costs.

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