Technical Support

Follow the steps below to quickly resolve issues relating to EdAlive products:

1st - Self help!

1. Read the QuickStart Card that came with your product
2. Work through the Basic Trouble Shooting tips
3. Consult our Knowledge Base for solutions to specific issues

2nd - Seek assistance

EdAlive products are available from many partners around the world. If you have a technical support issue that still requires attention after working through the above steps, then you should contact the relevant partner.

If you purchased your product through an EdAlive partner?

See the list of EdAlive partners.

If you purchased your product directly from EdAlive?

See our technical support contact details.