Every paid school subscription to an EdAlive service comes with unlimited support* to help you to get the best outcomes for your school community & home.
Covers school subscriptions to:
Alternate help arrangements for the free version of Baggin the Dragon Maths
*Support is for guidance in the set-up and operation of your subscription. An additional Assistance Fee may be payable if you would like EdAlive staff to perform further operational tasks.
Visit the EdAlive Help Centre to access a host of detailed support materials to guide you through the set-up of your subscriptions.
The following comprehensive guides will help you fast track use in your school:
Our friendly staff are always ready to help
Be personally guided through one or all of the EdAlive websites by one of our support team. You’ll be systematically guided through the set-up and operation of your subscription and given guidance in classroom use, reporting and more.
Email or call to book a time that best suits you between 8:30 and 4:30 Australian Eastern Standard Time.
In-app support is available for some screens. It displays help relevant to a particular screen.
Unlimited email support for schools, parents and homeschoolers globally.
Send us a ticket and we will get back to you.