School Help

School Help -

Help, Support and Training Included

Each EdAlive Online Learning Subscription comes with unlimited support to help you to get the most successful outcome for your school community.

Unlimited (AEST) telephone support

Our friendly staff are always ready to help

N.B. Support is restricted to guidance regarding the set-up and operation of the systems. If EdAlive staff are required to perform any operational tasks, an additional “Assistance Fee” may apply.

The EdAlive Central Help Centre has a host of detailed support materials to guide you through the set-up of the EdAlive websites.

Email support

Unlimited email support for schools in Australia and New Zealand and around the world.

Submit a ticket

Use our ticketing system to submit a request for help with a particular issue or question.

School Help -

Over-the-Phone walkthrough

Have one of our staff personally guide you through one or all of the EdAlive Central websites. We’ll systematically take you through the set-up and operation of the website and give you guidance in classroom use, reporting and more.

Context sensitive help

Context sensitive Help is available for some screens. It displays Help relevant to the particular screen.
School Help -
School Help -